Star Support Services provide technical help desk services to your own internal Help Desk. There are three tiers of services available for your particular needs. All services are backed by guaranteed SLAs and the resources of our entire organisation, giving you complete peace of mind.

Star Support

An incident based support service, giving Service Desk support for your internal Help Desk. Flexible, competitively priced packages incorporate on-site and remote support. Top up your service on a pay-as-you go basis for as long as you need.

Star Unlimited

With all the benefits of Star Support, Star Unlimited gives you unlimited access to our Service Desk at a fixed price. Great for those new or troublesome areas of your IT infrastructure. Your answer to those all-too-common skills shortages.

Star Desk

With Star Desk, we become your Service Desk, giving your users unlimited access to our team of experts, seeing incidents through to resolution.
Star Desk gives you media-rich communications options; traditional telephone and email support are enhanced with our web support portal and Instant Messaging.

Combine any of these services with our Systems Management Solutions, hardware maintenance or TeamEuro and create a bespoke, guaranteed service to alleviate the headache of service support.