Systems Availability
Our fixed-price monitoring & alerting service notifies you of real-time failures and service interruptions. This covers server hardware, software, operating systems, business applications and network nodes. Our team registers the fault, diagnoses the incident and initiates the resolution procedure. With a range of service windows from overnight, to 24x7, you’re safe in our hands.
Systems Capacity
An early warning system, our proactive monitoring and alerting activities forewarn you of impending service problems.Our team will deal with any issues covered by your SLA within a guaranteed response time. We can prevent issues such as:
- Systems overloads
- Application failures
- Hardware failures
- Service interruptions
End-to-End Service Management
Understand your users’ experience of business applications by implementing our end-to-end service across your system platforms. Our system management software allows you to pin-point exactly where failures lie across any of the technologies that make up your business processes.
End-to-End Service Dashboard
Click to enlarge Full Systems Management
Combine the above proactive services with our Star Support services to receive a tailored Systems Management Service that fully supports your business 24x7. With Full Systems Management, we take responsibility for proactively managing, supporting and patching your servers and network nodes.
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